17³Ô¹ÏÍø

To submit an ITS Help Desk ticket, send an email to helpdesk-request@holycross.edu, provide a brief description of your issue or request

To check on the status of an existing ticket 

To access the Solarwinds ticket system:

1. Open a web browser and enter 
2. Click the g+ icon 
3. Login using your 17³Ô¹ÏÍø Gmail account username and passphrase

O'Kane 072
Phone:  508.793.3548; Fax: 508.793.2711
Monday - Friday; 8:00 a.m. - 5:00 p.m.